SJCAM action camera sj10 Pro dual screen 4K 60fps Wi-Fi gyro stabilization waterproof sports DV | Stabilizers

SJCAM action camera sj10 Pro dual screen 4K 60fps Wi-Fi gyro stabilization waterproof sports DV | Stabilizers

Questions and Answers

1. What is the compatible capacity of the memory card?
It supports memory cards up to 128 GB. It is also compatible with 32 GB and 64 GB memory cards. If you need to shoot 4K video. We recommend using a memory card with a speed of U3. We can provide a very compatible memory card if you need it.

3. Is there any warranty support?
It supports one-year warranty. But you have to return this camera to China. The warranty does not apply to accessories and batteries.

4. Is the firmware update supported?
It supports firmware update. When you need to update the firmware. Specify the number of the current camera firmware version. We will provide you with the corresponding latest firmware version.

5. Do all options include cameras?
All options on this link include the camera. Different options are just different accessories, so the prices for them are different. You will get this option in the picture.

6. How long does it take to charge before 100%?
Charging takes 3 hours. We recommend that you purchase an option that includes double charging. Or buy a double charger separately to charge the battery. If charge directly with the camera. This affects the camera and battery life.

7. How long can I take off with full charge?
At 100% charge. Usually it can record about 60 minutes of 4K @ 60fps video. 90 minutes of recording in 1080p @ 30fps.

Shipping and return

1. When will my goods be shipped?
Your item will be shipped within 1-2 working days after payment. This parcel is sent from Moscow.

2. Do I need to pay customs duties?
You do not need to pay customs duties. This camera is already in the Russian warehouse. We have already paid this tariff.

3. What is your return policy?
Our packages offer free return or exchange within 7 days of delivery. Returned items must be returned in original packaging with no apparent signs of wear or use.

4. How to initiate a refund?
If you want to return it, please contact us for the return address, then pack the item in its original packaging and send it to the return address with the tracking number. Please tell us the tracking number after shipment. We will process your return within 3-20 business days of receiving the item.

Warranty Service:

All SJCAM cameras are covered by a one-year warranty. Counts from the delivery of the parcel. We support 7 days without reason for return. The buyer bears the shipping costs. If the parcel is delivered more than 7 days, your SJCAM camera needs warranty service. Please return only this camera. No need to send other accessories. Shipment via local post office. When you send the camera. Please provide The Post Office tracking number. You need to pay the shipping cost to China.

Note. Please describe this package as a $5 toy. Please provide delivery by registered mail.

The following states are not guaranteed:
1. The chamber enters the water;
2. The parcel has been delivered for more than a year;
3. Artificial malicious damage;
4. If the screen is damaged, repair is supported, but the cost of the new screen should be paid;
5. All accessories and batteries are not covered by warranty.

Warranty process

When we receive your package. We will contact you by email. We will decide on the replacement or repair depending on the actual condition of the camera. When we send the package. We will give you this tracking number by mail. You can check the parcel shipping tracking.